Terms of use

Effective Date: 31/03/25
Website: https://riotnoise.com
Company Name: Riot Noise (a trading name of Riot Labs Ltd.)
Country of Operation: United Kingdom

By using our website and placing an order with Riot Noise, you agree to be bound by the following Terms and Conditions. Please read them carefully before purchasing.

1. Eligibility

To shop with us, you must:

  • Be at least 18 years old

  • Provide accurate billing, shipping, and contact information

  • Use our products and services in accordance with all applicable UK laws

2. Products & Use

We strive to ensure all product information — including descriptions, availability, and pricing — is accurate and up to date. However, slight variations may occur. All products are sold for personal, non-commercial use unless otherwise agreed in writing.

3. Ordering & Payment

  • All orders are subject to acceptance and availability.

  • Payment must be made in full at the time of order via our secure checkout system.

  • Prices are listed in GBP (£) and include UK VAT, unless stated otherwise.

  • We reserve the right to refuse or cancel an order for any reason, including errors in pricing or stock levels.

4. Shipping & Delivery

  • We deliver across the UK and may offer international shipping depending on product and destination.

  • Delivery times are estimates and not guaranteed. Delays due to couriers, weather, or customs are beyond our control.

  • You will receive tracking details once your order is dispatched.

5. Returns & Refunds

We want you to be happy with your purchase. If you're not, here’s how returns work:

  • Most items can be returned within 14 days of receipt, provided they are unused and in original packaging.

  • To start a return, contact our support team with your order number and reason for return.

  • Refunds are issued once returned items have been received and inspected.

  • Some items may be non-returnable for hygiene or customization reasons — these will be clearly marked on the product page.

6. Subscriptions

We offer subscription options for selected products. By subscribing, you agree to the following:

  • Your payment method will be charged automatically at the chosen frequency.

  • You may cancel, skip, or modify your subscription at any time via your Riot Noise account or by contacting support.

  • Changes must be made at least 48 hours before your next billing cycle to take effect.

  • If payment fails, we’ll notify you and retry automatically. Subscriptions will pause if not resolved.

We reserve the right to change or discontinue subscription offerings at any time.

7. Promotions & Discount Codes

  • Promotional codes are subject to availability and may not be combined.

  • Each code has its own rules, such as expiry date or product eligibility.

  • Riot Noise reserves the right to cancel or modify any promotion without prior notice.

8. Intellectual Property

All content on this website — including logos, designs, text, graphics, and images — is owned or licensed by Riot Noise. It may not be copied, reproduced, or distributed without our written consent.

9. Limitation of Liability

Riot Noise is not liable for:

  • Loss or damage arising from the misuse of products

  • Indirect, incidental, or consequential losses

  • Delays or failures caused by events outside our control

Our total liability is limited to the value of your order.

10. Privacy

Your personal data is processed in accordance with the UK GDPR and our Privacy Policy.
We only collect the information necessary to process your order, and we never sell your data.

11. Changes to These Terms

We may update these Terms and Conditions from time to time. All changes will be posted on this page, and continued use of the site constitutes your acceptance of the updated terms.

12. Governing Law

These terms are governed by the laws of England and Wales.
Any disputes will be resolved by the UK courts, unless otherwise required by applicable consumer protection law.

 

For questions, support, or returns, please contact us:

📧 Email: nickym@riotnoise.com
📍 Address: Riot Noise, 6 Holdom Ave, Bletchley, Milton Keynes MK1 1QU
🌐 Website: https://riotnoise.com/contact